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Incident management isn’t for the faint of heart. It requires foresight and the ability to plan for the unpredictable. It requires diligence in sticking to SOPs. It requires trust in your processes and your personnel. It requires emotional fortitude to manage stress and anxiety, not only for those involved in responding to the incident but for the victims. This talk will explore the basics of incident management, with a particular look at how needs have changed in recent years.
Kim Milford serves as executive director of the Research & Education Networks Information Sharing & Analysis Center (REN-ISAC), a higher education and research network cyber-threat information sharing alliance. As executive director, Ms. Milford works with her team in service to, and in coordination with, global research and education institutions, partners, and sponsors to provide timely cybersecurity news reports, alerts and advisories, and analysis of cybersecurity threats and mitigation solutions.
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