What are the unique aspects of the research community that drive product requirements for this market? How has everyday digital life changed researcher expectations for tools they use at work? How does building a product differ from engineering a software application? Ananthakrishnan will consider such questions and provide insights on how cyberinfrastructure providers have been shaped by these factors. She will show the effectiveness of product-driven organizations over software development teams in order to build, support, and grow products that are responsive to user needs.
Against the backdrop of unconscious competence, how do we identify and design solutions that are both frictionless and secure? Drawing from her experiences as part of the Globus team and her role shaping the product used by thousands of researchers worldwide, she will cover various facets from technology, product, and compliance, to design, business models, and organizational culture. Ananthakrishnan will weave in her journey from a Hoosier student to software developer and product manager to her current leadership position delivering secure enterprise-grade services in a consumer-friendly form. She will also share her professional fulfillment from serving this community and crafting solutions that enable researchers to solve meaningful global-scale problems.